Operations Associate - Delhi NCR, Kerala

Location:
Gurgaon, Kochi
Work experience required:
1-3 years
Job Description:

The Operations Associate will play a critical role in onboarding new Solar EPC (Engineering, Procurement, and Construction) vendors across Delhi NCR and managing relations and operations with vendor coordination. This position requires close monitoring and ensuring stage-to-stage progress of all running closed customer orders, aiming for minimal execution time. The role involves working and coordinating with the internal team, vendors, and customers to streamline operations and enhance efficiency.

Roles and responsibilities:
  • Onboard new Solar EPC vendors across assigned regions as sellers on Zircle, ensuring they meet Zircle's standards and requirements.
  • Manage relationships and operations with vendors, coordinating activities to ensure seamless integration and collaboration.
  • Monitor and ensure the progress of customer orders at each stage, from initiation to completion, focusing on reducing execution time and delivering excellent customer experience.
  • Work closely with internal teams, vendors, and customers to address and resolve operational challenges.
  • Maintain accurate records of vendor interactions, order progress, and performance metrics.
  • Take overall responsibility for smooth functioning of Zircle's business in assigned regions
Skills required:
  • Prior experience in operations roles required
  • Experience in rooftop solar industry is preferred and would be an advantage
  • Attention to Detail: Ensure accuracy and thoroughness in all operational activities and documentation.
  • Organization: Strong organizational skills to manage multiple vendors, orders, and tasks effectively.
  • Communication: Excellent communication skills to liaise with vendors, internal teams, and customers.
  • Problem-solving: Proactive problem-solving skills to anticipate and address issues before they escalate.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency in Hindi (for placement in Delhi NCR) and Malayalam (for placement in Kerala)
Why apply for this role?

As an early employee, you’ll be responsible for building and managing relationships that are crucial to the success of Zircle's operations. You will play a key role in shaping the operational strategies and contributing to the growth and success of an early-stage start-up with a significant growth trajectory.

If you think you are the right person for the job, apply today!
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